rummy palace

rummy palace App support

Contact
+91 0336758101

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy palace:

Q1: How to log in after installing the rummy palace?

To log in, open the app and enter your registered mobile number. You will then receive an OTP (One-Time Password) to verify your identity, which will log you in seamlessly. This process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To verify the issue, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, wait a bit longer and try clicking send again. If the issue persists, you can reach out to the app's support through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help update your account information accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated app without any problems. After updating, you can easily access and play the app.

Most Asked Questions Related To Withdraw In The rummy palace:

Q1: What is the minimum withdrawal amount in the rummy palace?

In this app, a minimum withdrawal amount of Rs. 100 is required, which is higher than many other similar apps. Withdrawals can only be made from earnings collected through gaming activities, and not from bonus amounts. This means users can only withdraw money they have earned from playing games, not any additional rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, all your Know Your Customer (KYC) details must be completed and submitted through this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in just 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is not showing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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